Cancellation Policy

 

Your appointments are very important to the ART Salon & Spa team members, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellation or rescheduled appointments.

 When scheduling an appointment after one no show or late cancellation we will require that you guarantee your reservation by pre-paying for your next appointment.  If you are uncomfortable with this policy we gladly welcome you on a walk in basis. **Online appointments are held with a credit card. At the time of service, you can alternatively use a gift certificate. The full service fee is charged for cancellations or no-shows without 24 hour notice.

 

Groupon and sunshine promotions: "No show" appointments or less than a 24 hour notice will void promotional offer.

Late arrivals - please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests. We regret that late arrivals will not receive extension of scheduled appointments.